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Frequently Asked Questions


Do you treat male clients?

Yes, I am happy to treat male clients, but please note

 this is a professional service only




How can I pay for my treatment?

You can pay for your treatment by cash,

 bank transfer or credit/debit card





What if I need to cancel my appointment?

If you need to cancel your appointment I would kindly ask that you give me as much notice as possible, as appointments can be difficult to fill at short notice. 

Less than 48hrs notice will be charged at 50% and cancellations with less than 24hrs notice will be charged at full price. If you give me less than 48hrs notice and I am able to fill the appointment there will be no cancellation fee.  



Deposits

A deposit of 50% of the cost of your treatment will be charged if...

You missed your last appointment

If you are booking for an appointment with a duration of more than 2hrs


The deposit will be taken when you book your appointment and will be taken off the balance when you pay for the treatment you have received. The deposit will be fully refunded if you cancel with at least 48hrs notice. Less than 48hrs notice will result in a 50% refund and less than 24hrs will be charged at full price. If the appointment can be filled you will not be charged a fee 



Keeping To Time

If you are running late I will do my best to fit you in, but I may not be able to offer you the full treatment time




Do I have to undress fully?

When you come for a treatment with me is is important that you feel comfortable at all times. You will only need to remove clothing from the area being treated and you will be covered in large soft towels and blankets throughout your treatment




Will all my details be kept confidential?

Yes, I will never disclose any of your information to anyone without your consent

Total client confidentiality and earning my clients trust is of paramount importance


If you would like to ask any further questions please contact me via the button below or you can call me directly on

 07786 330758

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